Summary:
The Mortgage Loan Advisor will be responsible for soliciting residential mortgages from various sources including realtors, builders, financial professionals, past customers and other non-traditional sources. The Mortgage Loan Advisor will produce high quality loans which meet investor guidelines while providing excellent customer service, and will meet minimum production goals set forth by the company and/or Branch Manager. This position may not require specific office hours, although regular attendance at company meetings and a full-time schedule should be required.
Responsibilities:
•Develop sales prospects by conducting field sales calls and visits to referral sources and prospective customers outside of HHL offices
•Build relationships with referral sources through multiple avenues including conducting “lunch and learns” educating Realtors on mortgage products available, attending open houses to generate referral business, attending networking events, tradeshows, speaking, etc.
•Keep informed of trends, changes and developments in the local real estate market
•Coordinate customer interaction and interface with all parties involved on each individual loan that is originated from application to closing including but not limited to: counseling and pre-qualifying potential home buyers, taking complete and accurate applications, obtaining credit information, and supporting documents, working with customers and prospective customers, loan product vendors and referral sources by telephone, email and mail, meeting with customers, prospective customers and referral sources, checking and updating data bases of loan products and referral sources and preparing marketing and promotional materials
•Attend closings to ensure excellent customer service and generate referral business
•Follow through on all professional conditions and education requirements for licensure
•Participate in branch/headquarter meetings that require attendance
Skills, Abilities and Experience Required:
•NMLS License
•At least 2 years of outside sales experience in the mortgage industry, including established contacts/relationships with the purchase market.
•Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.
•Information research, analysis, and evaluation skills.
•Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community.
•Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.